*** IMPORTANT ***

• Please ensure that your billing AND shipping address is correct.
• If the billing and shipping address are the same OR different, please check that they are correct under your account. You can get to it hitting the ADDRESSES button on the left side of your account page or clicking here if you are already logged in:   CHECK ADDRESSES
• If you use the wrong or misspelled username/email to log in and try it 5 times within an 5 minutes, you will be LOCKED OUT for an hour. After that you should be able to try again. If this happens and you can’t log back in after an hour then use the form in the CONTACT US page with your info and we will check into it.